Occasion’s online effect guideline states attendees allowed “1 ticket per session;” match’s fair appropriate-wanting page states “1 Guest of Honor ticket per attendee”
©Society for the Promotion of Japanese Animation 2025
A lot of attendees for this One year’s Anime Expo match absorb taken to social media to complain after experiencing points with the match’s Customer of Honor ticketing machine, claiming that attendees who reserved a effect for plenty of autograph classes had all but one of their tickets canceled as a result of a “violation of Autograph Policy.”
Anime Expo issued an announcement on its Instagram fable on Monday apologizing for the nervousness precipitated and declaring that the conference employees has contacted the “affected individuals” without lengthen.
The observation reads:
Regarding The Customer of Honor Autograph Project: We apologize for the nervousness some attendees experienced correct by the Customer of Honor Autograph reservation process.
The affected other folks were contacted without lengthen, and we delight in your belief as we work to present a elevate to the journey spirited forward.
Thank you for your continued toughen.
Some attendees who reserved tickets for plenty of Company of Honor had complained that every person but one of their tickets were canceled by the ticketing carrier Epic Soar, with some receiving an electronic mail notifying them that they’ve violated the autograph policy of “One (1) Guest of Honor ticket is permitted per attendee.”
Attendees are declaring that this policy was no longer integrated within the brand new ticketing pointers that Anime Expo posted on its net build of residing on April 17. The posted pointers teach that online effect reservations are first arrive, first wait on, and that “attendees are only allowed one (1) ticket per [autograph] session.” The same guideline is posted on Epic Soar’s net build of residing.
Neither the “How to Get an Autograph at Anime Expo” net build of residing nor Epic Soar’s net build of residing featuring Anime Expo‘s pointers particularly teach that simplest one Customer of Honor effect is allowed per attendee.
Attendees also complained that their tickets were canceled without giving them a collection of which one to help.
Some attendees who absorb tried to contact Anime Expo‘s buyer toughen claimed they were in response directed to the obtain build of residing’s fair appropriate-wanting page, which as of Sunday Pacific Time did teach within the Autographs part: “One (1) Guest of Honor ticket is permitted per attendee.” Alternatively, this fair appropriate-wanting net build of residing is never any longer linked to in Anime Expo‘s above-linked “How to Get an Autograph at Anime Expo” net build of residing nor on Epic Soar’s net build of residing that aspects Anime Expo‘s pointers.
In an editorial by Comics Beat posted on Sunday, the outlet cited a Reddit consumer who argued that the policy was no longer previously integrated on Anime Expo‘s fair appropriate-wanting page. An archived version of the page dated on June 1 does no longer encompass the phrase “One (1) Guest of Honor ticket is permitted per attendee.”
As of press time, the Ethical page has since eliminated that clause from its Fundamental Protection.
Both the archive page and essentially the most up-to-the-minute fair appropriate-wanting page of Anime Expo teach: “If there is a conflicting policy on the Epic Experience website that contradicts with the Anime Expo General Policy, the official Anime Expo policy listed here (legal page) will take precedence.”
ANN reached out to both AX and Epic Soar about the problem but did no longer get a response by press time.
Anime Expo will happen on the Los Angeles Conference Center from July 3-6. Some of this One year’s Company of Honor encompass Closing Delusion XIV director and producer and Closing Delusion XVI producer Naoki Yoshida, The Summer Hikaru Died manga creator Mokumokuren, and recount actor Kazuki Ura, amongst others.
Sources: Comics Beat (Merve Giray), Anime Expo‘s X/Twitter fable, net build of residing (link 2), and Instagram fable
