Reports to: Regional Program Manager
Location of work:
Yaoundé, Cameroon
Number of positions: 71
Position Overview:
The Clinical Mentor will work closely with the ISDI Specialist and ISDI Team
Lead to support HIV care and treatment facilities in the provision of
comprehensive, quality care to people living with HIV and, in particular, to
priority and key population groups. He (She) will be based in facilities with a
cluster of 2 to 4 facilities to support, coordinate, supervise and mentor and
oversee program activities. He (She) will provide technical assistance to the
coordinator of the ART clinic and his team to ensure SAFECARE implementation in
all facilities in his/her cluster. He (She) will participate in a variety of
activities attached under two main themes:
1) patient care and treatment at the facility level through the
provision of nursing and medical care as appropriate to ensure an optimized
care continuum for patients;
2) support site management including
implementation, monitoring and oversight of SAFECARE project activities and
clinical services offered.
Essential Functions
A. Provision of patient care and treatment at facility level
Support, as a Nurse, the ART clinic with clinical services offered to
clients in need, when necessary, on behalf of the SAFECARE Project
(hands-on mentorship)
Assist healthcare workers in their use of health literacy materials with
patients, for all HIV clinical area
Perform any other duties as may be assigned by the facility CTA
Coordinator/SHAC supervisor as a team member
A. Clinical mentoring
Ensure the quality of HIV care (in all program areas) within his/her unit
at his/her facility for persons living with HIV/AIDS are optimal and in
line with national ART guidelines
Ensure capacity building of all clinical staffs in various services on HIV
Care and treatment particularly, HIV testing and linkage services, PMTCT
and Early Infant Diagnosis, HIV Prevention in general and key populations,
TB/HIV coinfection, TPT, Care continuity services, Viral load monitoring
and other aspects of HIV prevention, care and treatment, etc.
Organize training (including refresher trainings) to address gaps
identified in the individual facilities in the cluster
Mentor healthcare workers in providing therapeutic education to patients
Develop a specific mentee plan to capacitate him/her in clinical
knowledge, and technical skills to achieve mastery in various aspects of
HIV prevention, care and treatment
Provide regular assessment and constructive feedback, and document the
trainee’s clinical progress and performance
Ensure a proper documentation of clinical services offered in patients’
files and appropriate registers
B. Site and program management
Be the link between SHAC, the Health District team and the assigned
facility on matters related to services provided by other stakeholders
with any form of engagement with SHAC including CBOs and Bikers.
Work closely with site Coordinator, Major and Data associates to Mentor
and oversee the day-to-day activities of CBO, APS and Data staff at
assigned sites and build the capacity of the said personnel
Play a leading role in the handshake model with KP, OVC and other partners
working with the facilities
Undertake to follow up to ensure supervisors recommendations are carried
out and maintain documentation
Actively Participate in all site held meetings particularly daily/
weekly/monthly data review and validation meetings at the facilities with
all stakeholders
Actively participate in all required CDC and SHAC strategic meetings
outside the cluster or out of the region as per request to share
challenges, action plan and best practices of SAFECARE Project at the
facilities
Institutionalize CQI through mentorship and participating and carrying out
QI activities including QI projects with trained Team members
Ensure assigned targets relating to HIV care at the facility are met,
through the implementation of all recommended strategies, activities of
the SAFECARE project.
Support case presentations and site participation in biweekly HIV ECHO
sessions.
Assist with submitting of validated daily/weekly/monthly reports as
required
Prepare the facilities and participate in PEPFAR Site Improvement Through
Monitoring Systems (SIMS) visits as requested
Participate in the development of site-specific technical assistance based
on site visits
Ensure logistics necessary for undertaking various activities are
requested on time and activity reports are submitted timely. These
activities may include but not limited to: support groups, outreach
activities, catch up activities, extended hours and weekend clinics.
Undertake disbursement and retirement of funds for the planned facility
activities mentioned above as required
Engage the leadership and the management of the facility she/he is
attached to participate in the SAFE CARE project achievement of expected
results
Any other duties as may be assigned by the supervisor.
Qualifications and Experience
Medical doctor, Registered Nurse, Nurse Midwife, preference for HIV Nurse
Prescriber (HNP) and HIV-trained medical doctor;
A Master Degree in public health will be an added advantage;
Registered with necessary regulatory bodies;
Minimum of five (5) years working experience providing HIV Care and
Treatment including PMTCT care, HIV clinical management;
Minimum of three (3) years working experience in designing and
implementing complex and challenging HIV-related care and treatment
programs, including clinical mentoring, training, preceptorships and
continuous quality improvement;
Extensive knowledge of and practical experience with health systems in
Cameroon;
Demonstrated experience working closely with government public health
officials and agencies at all levels;
Demonstrated ability to interact with persons from a variety of
professional disciplines and from different levels of society in a
tactful, diplomatic, and culturally-appropriate manner;
Demonstrated ability to work independently;
Computer skills including MS Word, PowerPoint, Excel and Outlook;
Experience working with PEPFAR programs will be an added advantage
The candidate should be prepared to travel domestically for at least 50%
of the time.
Professional fluency in oral and written French and working knowledge in
English.
Good interpersonal skills and ability to establish and maintain effective
working relations in a multi-cultural environment with sensitivity and
respect for diversity.
Work Environment
SHWARI Health Association Cameroon (SHAC) /Context / Required
competencies
Core values
Commitment: Actively contributes to achieving organizational goals
Diversity: Respects others and values their diverse perspectives and
contributions
Integrity: Acts in a manner consistent with the Organization’s core
values and organizational principles
Accountability: Takes responsibility for own action and delegated work
Core competencies
Communication: Actively works to achieve clear and transparent
communication with colleagues and with stakeholders of the Organization
Collaboration: Works effectively with others on common goals and fosters
a positive, trust-based working environment
Planning: Works towards the achievement of goals in a structured and
measured manner
Analysis and decision-making: Analyses available information, draws
well-founded conclusions and takes appropriate decisions
Initiative-taking: Proposes and initiates new ideas, activities and
projects
Flexibility: Responds positively and effectively to changing
circumstances
Managerial competencies (for positions with managerial responsibilities)
Leadership: Provides a clear sense of direction, builds trust and
creates an enabling environment
Strategic thinking: Identifies goals that advance the organizational
agenda and develops plans for achieving them
Managing performance: Helps to maximize team performance by providing
active feedback and skill development opportunities
Instructions for Submitting Applications:
All applications should be submitted electronically at:
https://forms.gle/zFso5waZkTf716JG6
Please mention in the subject line of the email the position for which
you are applying.
Applications should include 3 references that are familiar with
applicant’s work experience preferably in the last 3-5 years. References
should include contact information including daytime phone and e-mail
address.
All applications should include a cover letter that details one’s
suitability for the job highlighting key functional areas, expected
qualifications and experiences.
Candidates should attach a 3-page CV/Resume that highlights one’s key
achievements in areas relevant to the job
Job related stated qualifications and experience are the basic minimum
requirements that each applicant must meet to be considered for
interviewing.
All applicants should include daytime phone contact information.
The deadline for application is September 10th, 2024, 5 PM Cameroon
Time.
Applications received after the deadline will not be considered.
SHWARI
Health Association Cameroon (SHAC) is an equal opportunity employer and
encourages all qualified persons to apply regardless of gender, ethnicity,
or any other status variable.
