Pour les besoins de ses services, l’hôtel HILTON recrute actuellement un Restaurant Supervisor.
A Restaurant Supervisor is responsible for assisting management in the direction and administration of a restaurant in the hotel’s continuing effort to deliver outstanding guest service and financial profitability.
What will I be doing?
A Restaurant Supervisor will be responsible for assisting management in the direction and administration of a restaurant in the hotel’s continuing effort to deliver outstanding guest service and financial profitability. Specifically, you will be responsible for performing the following tasks to the highest standards:
Supervise, support, schedule, assign daily work, inform and train team members in all restaurant activities and operationsMonitor, observe and assist in evaluating team member performanceSupport and assist team members in handling guest inquiries and requests and in resolving guest complaintsEnsure compliance with health, safety, sanitation and alcohol awareness standardsManage and monitor product quality and service and satisfaction trends, evaluate and address issues and make improvements accordinglyAssist in monitoring inventory and inventory control
What are we looking for?
A Restaurant Supervisor serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
Bachelor’s degree in Hotel Management or similarSpeak both French and English2 years’ professional experience in a similar positionFood and Beverage experience in a luxury hotelAble to meet financial targetsAbility to comply with all Food and Beverage brand standardsAbility to work under pressureExcellent grooming standardsWillingness to develop team members and self
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
Passion for delivering exceptional levels of guest service
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What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
Work Locations : Hilton Yaounde
Schedule : Full-time
Brand : Hilton Hotels & Resorts
Job: Bars and Restaurants
